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Healthcare / Product Design

Rainer Monitor Platform

Redesigning a patient monitoring platform for modern clinical workflows

Role: Senior UI/UX Designer
Company: Spacelabs Healthcare
Timeline: 2023 – 2024
FigmaDesign SystemsWCAG 2.1AzureDevOps
Rainer Platform — hero

The Problem

Spacelabs' existing patient monitoring software had an outdated interface that didn't scale well to modern display sizes or touch workflows. Clinicians reported difficulty finding critical vitals during high-pressure scenarios, and the UI was inconsistent across product lines.

Constraints

  • Must support updated and legacy hardware (bedside monitors with varying resolutions)
  • Regulatory requirements for medical device software (IEC 62304)
  • Multi-product ecosystem — changes must propagate across 3+ product lines
  • Clinical staff resistant to major workflow changes mid-deployment
  • Accessibility requirements for high-contrast clinical environments

Research

Methods

  • Heuristic evaluation of existing monitoring interface
  • Remote interviews with 12 ICU, bedside nurses, and respiratory therapists
  • Task analysis of alarm acknowledgment workflows
  • Audit of competitor products as well as over 50 years of in-house products.

Key Insights

  • Critical alarms buried under non-urgent notifications
  • Waveform display consumed screen space but rarely drove clinical decisions
  • Nurses wanted configurable layouts for different care contexts (ICU vs. step-down)
  • Inconsistent interaction patterns across Spacelabs products created learning curve

Collaboration

Product Management — roadmap alignment, feature prioritization

Embedded software engineers — hardware constraint discussions

Clinical affairs team — regulatory compliance reviews

QA — accessibility audits, cross-device testing

Delivered component-level Figma specs with interaction states, and accessibility annotations from legacy Adobe XD files. Maintained weekly sync with PM team while also working with digital developers who were working on rapid response software products.

Outcome

  • Unified design language adopted across 3 product lines
  • Reduced alarm acknowledgment time in usability testing
  • Based on nurses' feedback I created custom svg icons to better represent their workflows
  • Design system reduced new-feature design time by ~40%
  • Set a new standard for design consistency across agile workflows.